T’s & C’s

Please make sure you read our Terms & Conditions before placing your order.   By using this website, you are agreeing to the terms and conditions set out below.

This page tells you information about Oglee Poglee and the legal terms on which we sell any of the products listed on our website to you.

These terms will apply to any contract between us for the sale of products or services to you. Please note that by ordering any of our products or services, you agree to be bound by these terms and the other documents expressly referred to in it.

We amend these terms from time to time. Every time you wish to order a product, please check these terms to ensure you understand the terms which will apply at that time. These terms were most recently updated on 22/05/18.

These terms, and any contract between us, are only in the English language.

1.      Information about us

We operate the website www.ogleepoglee.co.uk. We are Oglee Poglee, a company providing creative products and services for children.
To contact us please telephone: 07976 447130 or email info@ogleepoglee.co.uk

2.      Our products

The images of the products on our site are for illustrative purposes. Although we have made every effort to display the colours accurately, we can’t guarantee that your computer’s display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.

All products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the product you have ordered is not available and we will not process your order if made.

3.      Use of our site

Your use of our site is governed by our Terms of Website Use and Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

4.      How we use your personal information

We only use your personal information in accordance our Privacy Policy. Please take the time to read this, as it includes important terms which apply to you.

You may only purchase products from our site if you are at least 18 years old.

As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

5.      How the contract is formed between us

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. We will confirm our acceptance to you by sending you an e-mail that confirms that the products have been dispatched (dispatch confirmation). The contract between us will only be formed when we send you the dispatch confirmation.

If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount as soon as possible.

6.      Our right to vary these terms

We may revise these terms from time to time in the following circumstances:

Changes in how we accept payment from you;

7.      Changes in relevant laws and regulatory requirements

Every time you order products from us, the terms in force at that time will apply to the contract between you and us.

Whenever we revise these terms we will keep you informed and give you notice of this by stating that these terms have been amended and the relevant date at the top of this page.

8.      Your consumer right of return and refund

If you are a consumer, you have a legal right to cancel a contract under the consumer protection (distance selling regulations) during the period set out below (If the products have already been delivered to you, you have a period of 14 working days in which you may cancel, starting from the day after you receive the products). This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund.

However, this cancellation right does not apply in the case of:

  • Any made-to-measure or custom-made products or products made to your specification or clearly personalised;

  • Products which have a security seal which you have opened or unsealed.

Your legal right to cancel a contract starts from the date of the dispatch confirmation, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of 14 working days in which you may cancel, starting from the day after you receive the products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

To cancel a contract, please contact us in writing to tell us by sending an e-mail to info@ogleepoglee.co.uk. Your cancellation is effective from the date you sent us the e-mail.

You will receive a full refund of the price you paid for the products and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation.

If you have returned the products to us because they are faulty or mis-described, we will refund the price of a defective product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

We refund you on the credit card or debit card used by you to pay.

If the products were delivered to you: you must return the products to us as soon as reasonably practicable;

Unless the products are faulty or not as described you will be responsible for the cost of returning the products to us;

You have a legal obligation to keep the products in your possession and to take reasonable care of the products while they are in your possession.

We will refund you within 14 days after the day of receiving the returned goods as long as they are in perfect original saleable condition with the original packaging.

As a consumer, you will always have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by the returns policy or these terms.

9.      Delivery

Our Craft Boxes are delivered by the local postal service and may be subject to delays. We therefore cannot guarantee delivery on a specific day and will not be held liable for delays outside of our control.  An estimated delivery date will be set out via email in the dispatch confirmation, unless there is an event outside our control.

Delivery will be completed when we deliver the products to the address you gave us. The products will be your responsibility from the completion of delivery.  You own the products once we have received payment in full, including all applicable delivery charges.

10.  International delivery

We currently only deliver within the UK

11.  Price of products and delivery charges

The prices of the products will be as quoted on our site. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system.

Prices for our products may change from time to time, but changes will not affect any order which we have confirmed with a dispatch confirmation.

The price of a product includes vat (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of vat changes between the date of your order and the date of delivery, we will adjust the vat you pay, unless you have already paid for the products in full before the change in vat takes effect.

The price of a product does not include delivery charges. Our delivery charges are as quoted on our site. To check relevant delivery charges, please refer to our delivery charges page.

Where the product’s correct price is less than the price stated on our site, we will charge the lower amount when dispatching the products to you. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.

12.  How to pay

You can only pay for products using a debit card, credit card or PayPal account.

Payment for the products and all applicable delivery charges is in advance. We will not charge your debit card or credit card until we dispatch your order.

13. Information about our products

Toy safety warning: Attention! Small parts. Choking hazard. Injury hazard due to functional sharp edges and points. Not suitable for children under 36 months.

Our craft boxes are designed to be used by children over the age of 3. In addition to all other limitations and disclaimers in these Terms and Conditions, we shall not be liable for any claims, liability, damages, loss or costs arising from use of our products by children under the age of 36 months.

14.  Our warranty for the products

For our craft boxes we provide a warranty that on delivery and for a period of [3] months from delivery, the products shall be free from material defects. However, this warranty does not apply to any defect in the products arising from:

·         Fair wear and tear;

·         Wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;

·         If you fail to operate or use the products in accordance with the user instructions;

·         Any alteration or repair by you or by a third party who is not one of our authorised repairers; or

·         Any specification provided by you.

If you are a consumer, this warranty is in addition to your legal rights in relation to products that are faulty or not as described.

15.  Our liability if you are a consumer

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.

We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

·         Death or personal injury caused by our negligence;

·         Fraud or fraudulent misrepresentation;

·         Any breach of the terms implied by section 12 of the sale of goods act 1979 (title and quiet possession);

·         Any breach of the terms implied by section 13 to 15 of the sale of goods act 1979 (description, satisfactory quality, fitness for purpose and samples); and

·         Defective products under the consumer protection act 1987.

16.  Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an event outside our control. An event outside our control is defined below.

An event outside our control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an event outside our control takes place that affects the performance of our obligations under a contract:

We will contact you as soon as reasonably possible to notify you and our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our control. Where the event outside our control affects our delivery of products to you, we will arrange a new delivery date with you after the event outside our control is over.

17.  Communications between us

When we refer, in these terms, to “in writing”, this will include e-mail.

If you are a consumer:

To cancel a contract in accordance with your legal right to do so, you must contact us in writing by sending an e-mail toinfo@ogleepoglee.co.uk If you send us your cancellation notice by e-mail, then your cancellation is effective from the date you sent us the e-mail to us.

If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

18.  Other important terms

We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these terms.

You may only transfer your rights or your obligations under these terms to another person if we agree in writing. However if you are a consumer and you have purchased a product as a gift, you may transfer the benefit of the warranty to the recipient of the gift without needing to ask our consent.

This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the contracts (rights of third parties act) 1999 or otherwise. However, if you are a consumer, the recipient of your gift of a product will have the benefit of our warranty, but we and you will not need their consent to cancel or make any changes to these terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

If you are a consumer, please note that these terms are governed by English law. This means a contract for the purchase of products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

We will not file a copy of the contract between us.

19.  Further Questions

If you have any further questions, please get in touch with us at Oglee Poglee on  info@ogleepoglee.co.uk or call 07976 447130.

Website Terms of Use

This page tells you the terms of use on which you may use our website www.ogleepoglee.co.uk whether as a guest or a registered user.  By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.

About Us

www.ogleepoglee.com is a site operated by Claire Gillespie Trading as “Oglee Poglee” (“we” or “us”) our email address is info@ogleepoglee.co.uk

Our Site

We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.

You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.

You must comply with the provisions of our Acceptable Use Policy when using our site.

It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.

Variations

We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site and the materials published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.

Reliance on information and links

The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials.

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Information about you and your visits to our site

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Website Access

It is not necessary to register with us in order to use most parts of this Website.

Site up time

All reasonable measures are taken by us to ensure that this Website is operational al day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

Linking to our site

You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you.  The website from which you are linking must not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

If you wish to make any use of material on our site other than that set out above, please address your request to info@ogleepoglee.co.uk

Should you by linking to this Website breach any of these clauses you shall indemnify us for any loss or damage suffered to this site as a result of such linking.

Viruses, Hacking and other offences

You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

·         All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

·         Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:

·         loss of income or revenue;

·         loss of business;

·         loss of profits or contracts;

·         loss of anticipated savings;

·         loss of data;

·         loss of goodwill;

·         wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect any liability which cannot be excluded or limited under applicable law.

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Acceptable Use Policy

This is the acceptable use policy, which, together with our terms of website use sets out the terms under which we Oglee Poglee,  allow you to use our site www.ogleepoglee.co.uk (“site”) whether you are a visitor or a registered user.

All enquiries should be directed to info@ogleepoglee.co.uk. Please read the terms of this policy carefully, as by using our site you indicate that you agree to comply with and be bound by them.

Prohibited uses of our site

Whether you are a visitor or registered user, you must comply with our terms of website use, and use our site for lawful purposes only. In particular, you must not use our site for the uses listed (without limitation) below:-

·         Any fraudulent activity;

·         Any activity which breaches any applicable law or regulation, whether national or international;

·         Any activity which may cause or result in harm to a child under 18 years of age;

·         Sending unsolicited advertising or other content (spam), or entering into any arrangement for such material to be sent;

·         Reproducing, selling or otherwise handling our site or its contents in breach of our terms of website use;

·         Knowingly introducing to our site, or transmit  or attempt to transmit to any other site, computer or network, viruses, trojans, worms, logic bombs or other material, code or programme which is malicious or technologically harmful;

·         Attempting to gain unauthorised access to our site, our software, our server, or any server, computer or database connected to our site; or

·         Attacking our site via a denial-of-service attack or a distributed denial-of service attack.

Contributing and interacting

Our site may offer users the facilities to upload or contribute content or other material, or to interact with other users. When making use of these facilities, it is your responsibility to ensure that any contribution or interaction is, as far as you are aware, factually correct, represents your honest opinion, and does not breach any applicable law or regulation.

In addition, any contribution or interaction must not include any material which (without limitation):-

·         Is defamatory, obscene, offensive, hateful or inflammatory;

·         Is, or refers to material which is, sexually explicit;

·         Promotes violence, illegal activity or any form of discrimination;

·         Infringes any other person’s copyright, database right or trade mark;

·         Threatens, harasses, upsets, embarrasses, alarms or annoys any other person, or is likely to do so;

·         Advocates, promotes or assists any illegal activity;

·         Is likely to deceive any person or is made in breach of a legal duty owed to a third party (such as a duty of confidence);

·         Invades another’s privacy or cause inconvenience or anxiety to any person;

·         Is used to impersonate any person, or to misrepresent your identity or affiliation with any person; or

·         Gives the impression that the material emanates from us, if this is not the case.

Moderation

If we at any time use our site to provide users with any interactive service, the following moderation provisions will apply:-

·         We will notify users if moderation is in place, and, if so, whether the moderation is provided by a person or is automated;

·         If moderation is in place, we will give you a means to contact the moderator;

·         Although we will do our best to assess any risks which such interactive service may pose, we will be under no obligation to moderate it, and we expressly exclude any liability for any loss or damage to any person caused by use of it; and

·         Children should at all times be supervised when using the interactive services on our site, whether such services are moderated or not.

Breaches of this Policy

Any breach of this acceptable use policy will be dealt with in the same way as breach of our terms of website use, and we reserve the right to take any other action we reasonably deem appropriate, including restricting your use of our site and/or taking legal action against you. We are not liable for any loss or damage caused by any breach of this acceptable use policy.

Amendments

Please check this page regularly, as we may revise this acceptable use policy at any time. We may also change or update our acceptable use policy at any time by means of notices published anywhere on our site.

Privacy Policy

This policy together with our website terms of use and any other documents referred to on it sets out the basis on which we Oglee Poglee will process any personal data we collect from you, or which  you provide to us, in the course of using our site www.ogleepoglee.co.uk. By agreeing to our Terms & Conditions,  you are also agreeing to our Privacy Policy.

For the purpose of the Data Protection Act 1998 we are the data controller.

To read our full Privacy Policy please click here >